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Table of Contents

  1. Administrivia
  2. Definitions
  3. Administration
  4. Setup/Upgrade
  5. Migration/Interoperability
  6. Transport
  7. Store
  8. Clustering
  9. ADC
  10. OWA
  11. OMA
  12. Outlook 2003
  13. What's New
  14. Tracking Log EventIDs
  15. Logon Modifications for OWA Users
  16. OWA Segmentation


Other FAQs

Exchange 2003 FAQ
Exchange 2000 FAQ
Exchange 5.5 FAQ


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FAQs / Exchange 2003 / Administration

01


The EXIFS (M: drive) feature has been disabled by default. If the feature is still needed, it can be assigned to an available drive letter with a registry setting.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1015)
Categories: Exchange 2003/Administration | Exchange 2003/Setup/Upgrade | Exchange 2003/Store | Exchange 2003/What's New |

02


Yes. Windows XP with Service Pack 1 + KB331320

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1016)
Categories: Exchange 2003/Administration |

03


When it is ready

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1017)
Categories: Exchange 2003/Administration |

04


In Exchange 2003, there is a new feature called the "Recovery Storage Group" (RSG). This is a special instance of ESE (a 5th instance) which can be spun up to provide:
a. Item/Folder/Mailbox level restore without the need for a spare server
b. "Dial tone" (blank mailbox) support if you lose a database and need to get the users quickly up and running for send/receive

To create the RSG, go into Exchange 2003 ESM, right-click on your server object and choose to create a new Recovery Storage Group.
Once the RSG exists, you can add a database to it (any MDB from any Storage Group from any server inside the same Admin Group). Then, use NTBackup or similar to restore a backup into the RSG. Now, you can use ExMerge to extract the data from the RSG and merge it into the production database (for scenario a.), or you can swap the RSG-restored database for the temporary production database (for scenario b).

One of the goals for the Recovery Storage Group

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1018)
Categories: Exchange 2003/Administration |

05


You can, but you will be sad. Do NOT back up the EXIFS drive of an Exchange 2003 server. It can result in messages and attachments being inaccessible via the Outlook client.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1020)
Categories: Exchange 2003/Administration |

06


Follow the steps outlined below:

  1. Create a group called InternalOnly.
  2. Create a recipient policy that gives them a fake SMTP address. i.e. @fake.domain. Leave the X400 address alone so they can receive internal mail.
  3. Drill down through Routing Groups > Group Name > Connectors > SMTP internet connector(s), choose its properties. Choose the Delivery Restrictions tab, and under "reject", add this group. Do this for each connector.
  4. Follow the steps in KB277872, regarding Connector Restrictions.
    [Now they can't use the SMTP connector(s) to send external mail]


Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1021)
Categories: Exchange 2000/Administration & Maintenance | Exchange 2003/Administration |

07


Active Directory Users & Computers - Used to create users, distribution groups and contacts.

Exchange System Manager - Used to manage the Exchange Server, create address lists, recipient policies, and now does some user level actions...

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1022)
Categories: Exchange 2003/Administration |

08


No, the property sheets of the 2003 servers will appear as read-only. You should avoid using Exchange 2000 ESM in environments where Exchange 2003 is installed. Not only will you not be able to access new Exchange 2003 features, but there is also the risk of damage to new objects that Exchange 2000 does not understand. If you must continue to use Exchange 2000 ESM, apply the latest Exchange 2000 SP3 roll-up to your Admin workstation(s) - http://microsoft.com/downloads/details.aspx?FamilyId=E247C80E-8AFA-4C2A-96B3-F46D1808C790&displaylang=en

The roll-up includes support for the msExchMinAdminVersion attribute (also known as ESM versioning). Essentially, each Exchange object in the AD is stamped with a minimum admin version. If ESM detects that the data value is greater than the version of ESM running, it will not allow edits to that object.

The following objects may become damag

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1023)
Categories: Exchange 2003/Administration |

09


Yes, with the exception of the following Exchange 2000 components; Key Management Server, Exchange Instant Messaging, Chat, MS-Mail / Schedule+ / DirSync / cc:Mail Connectors

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1024)
Categories: Exchange 2003/Administration |

10


Probably nothing. A mailbox will not appear under Mailbox Store | Mailboxes until either someone has logged into the mailbox or the mailbox has received a mail message. Some administrators send a welcome message to a mailbox shortly after it has been created, which would cause it to appear.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1025)
Categories: Exchange 2000/Administration & Maintenance | Exchange 2003/Administration |

11


Exchange 2003 requires a user object for each mailbox. You can create a disabled user object, associate a mailbox with it, and then grant another user object 'receive as' and 'send as' permissions to that mailbox.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1027)
Categories: Exchange 2003/Administration |

12


'Receive as' allows a user object to open a mailbox. 'Send as' allows a user to send out a mail message as the mailbox that has been opened.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1028)
Categories: Exchange 2000/Administration & Maintenance | Exchange 2003/Administration |

13


First, add the address or domain you wish to filter to the Filtering Tab of the Message Delivery Global Settings. Next, you need to apply the filter to the SMTP virtual server you wish to filter. (Administrative Group | Server | Protocols | SMTP | <SMTP Virtual Server> | Properties | Advanced | <select the IP address for which you wish to enable filtering> | Edit | Apply Filter). Normally, you would only want to apply message filtering to the border SMTP servers (servers that communicate directly with External servers).

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1029)
Categories: Exchange 2000/Administration & Maintenance | Exchange 2003/Administration |

14


The following criteria are used when determining what a client will see for the Global Address List.
  • Which Address List do you have permissions to see?
  • Which Address List contains your mailbox object as an entry?

If your mailbox appears as an object in more than one address list:

  • Which of the remaining Address Lists contains more entries?


Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1030)
Categories: Exchange 2000/Administration & Maintenance | Exchange 2003/Administration |

15


They are listed in Appendix A

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1031)
Categories: Exchange 2003/Administration |

16


Yes...

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1032)
Categories: Exchange 2003/Administration |

17


In order to move users between servers, RPC connectivity is required.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1033)
Categories: Exchange 2003/Administration |

18


  1. Messages can be archived on a per store basis by enabling the option on the general properties tab of the Mailbox Store in the Exchange System Manager.
  2. Use an event sink (either write your own or use the simple one provided by Microsoft and described in “Archive Sink Readme.txt”
  3. Use a 3rd party message archival tool.


Last Updated by Simpler-Webb on 3/26/2004 5:03:54 PM (QID #1034)
Categories: Exchange 2003/Administration |

19


You are running the standard version of Exchange 2003 which is limited to a single 16GB private information store.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1035)
Categories: Exchange 2003/Administration |

20


You can use the following variables: %g Given Name, %s Surname, %i initials in the recipient policy.

Examples:

User: Tommy Lee Jones
Domain: company.com

%g.%s@company.com = Tommy.Jones@company.com
%1g%s@company.com = TJones@company.com
%g%2s@comapny.com = TommyJo@company.com

Less commonly used variables include, %m (alias) and %d (display name).

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1037)
Categories: Exchange 2000/Administration & Maintenance | Exchange 2003/Administration |

21


There is nothing in the product that will do this. You can create a WELCOME.MSG that you deploy with Outlook, but that only applies the first time Outlook is opened after creating a new profile. Otherwise, you could script mailbox creation and send a message at the end of the script.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1038)
Categories: Exchange 2000/Administration & Maintenance | Exchange 2003/Administration |

22


http://www.cdolive.com/build.htm

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1039)
Categories: Exchange 2000/Administration & Maintenance | Exchange 2003/Administration |

23


On a single Exchange server deployment, there is no 100% reliable way to accomplish this with an SMTP Transport Event Sink; even though KB273233 suggests that creating a second SMTP Virtual Server works. However, at startup the Exchange Information Store binds to the SMTP Virtual Server that starts first and you can not rely on the routing of the mail from SMTP VS 1 to SMTP VS 2 as the KB273233 proposes. Also note that under special circumstances the database can become corrupted if you use an SMTP Transport Event Sink to manipulate outgoing (MAPI) message contents. This is currently under investigation by Microsoft and a QFE to prevent the store corruption is under development. ****

There are 3rd party products that will do this too.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1040)
Categories: Exchange 2003/Administration | Exchange 2003/Transport |

24


You can do it, however, see there are limitations. It reliably works only on a border server, which can be either a Windows 2000 or 2003 SMTP Server with or without Exchange 2000/2003 installed. For more information, see KB317327 and KB317680

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1041)
Categories: Exchange 2000/Administration & Maintenance | Exchange 2003/Administration | Exchange 2003/Transport |

25


Here is a list of build numbers for Exchange 2000/2003:

Exchange 2000

  • 4417.5 = Exchange 2000 RTM
  • 4712.7 = Exchange 2000 SP1
  • 5762.4 = Exchange 2000 SP2
  • 6249.4 = Exchange 2000 SP3
  • 6396.1 = Exchange 2000 Post-SP3 Super Roll-up
  • 63xx/64xx = Exchange 2000 Post-SP3 Hotfixes

Exchange 2003

  • 6728.12 = Exchange 2003 Beta 1
  • 6803.8 = Exchange 2003 Beta 2
  • 6851.10 = Exchange 2003 Release Candidate 0
  • 6895.5 = Exchange 2003 Release Candidate 1 (Candidate)


Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1042)
Categories: Exchange 2000/Administration & Maintenance | Exchange 2003/Administration |

26


Outlook 2003 offers basic resource booking functionality through Direct Booking. For more information refer to “Direct Booking of Resource Without a Delegate Account”

There are 3rd party products such as Exchange Resource Manager and AutoAccept Sink for Exchange that will automatically accept/decline meeting requests for conference rooms and other resources.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1044)
Categories: Exchange 2000/Administration & Maintenance | Exchange 2003/Administration |

27


There is no built-in way to accomplish that. However, see http://www.cdolive.net/download/bulkaddfromexcel.zip for a Windows Scripting Host script that uses an Excel table to create users and mailbox enable them.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1045)
Categories: Exchange 2003/Administration |

28


Either open Outlook to create a new message with that SMTP address and hit “CTRL+K” to resolve it, or use a Windows Scripting Host script to find it. For the latter, see http://www.cdolive.net/download/adusermanagement.zip (look for FindUserWithADSI.wsf and FindUserWithCDO.wsf)

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1046)
Categories: Exchange 2003/Administration |

29


This tab is not enabled by default. For instructions on how to enable it see KB264733

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1048)
Categories: Exchange 2003/Administration |

30


For Exchange 2000 public folders, you can follow the instructions in this article KB256131. But with Exchange 2000, however, any time a new server is added to the organization, these permissions will be reset.

In Exchange 2003 these permission are restricted by default so to install Exchange 2003, you will automatically restrict them.

“Allow create top-level public folder access control entry for everyone” permissions and “allow anonymous logon from the organization container” permissions are removed during the installation of Exchange 2003.*****

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1049)
Categories: Exchange 2003/Administration |

31


This problem has been fixed in AN Microsoft Exchange 2000 Server Post-Service Pack 3 MDB patch. For more information see KB327378

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1050)
Categories: Exchange 2000/Administration & Maintenance | Exchange 2003/Administration |

32


You need to create the Disable MAPI Clients registry value to disable MAPI client access. For more information, see KB288894

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1051)
Categories: Exchange 2000/Administration & Maintenance | Exchange 2003/Administration |

33


' Default setting for "msExchPoliciesExcluded" is empty
' Once disabling the automatic e-mail address update it is:
' "{26491CFC-9E50-4857-861B-0CB8DF22B5D7}"

' Default setting for "msExchPoliciesIncluded" is:
' "{26491CFC-9E50-4857-861B-0CB8DF22B5D7}" plus a unique GUID for each applied Recipient Policy separated by a comma
' And after turning off the automatic update "msExchPoliciesIncluded" is only:
' "{26491CFC-9E50-4857-861B-0CB8DF22B5D7}"


Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1047)
Categories: Exchange 2003/Administration |

34


Yes and no. Under Exchange 2003, a mailbox is not deleted immediately when a Windows account is deleted. Although restores have been greatly improved with the new Recovery Storage Group (RSG) and the Volume Shadow Copy Service, there is no built in mechanism for backing up a single Exchange mailbox. This would still require a 3rd party brick level backup utility.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1019)
Categories: Exchange 2003/Administration |

35


Current versions of Outlook only support a single public folder hierarchy. Secondary Public Folder hierarchies can be accessed with the web.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1026)
Categories: Exchange 2000/Administration & Maintenance | Exchange 2003/Administration |

36


Open Active Directory Users and Computers. Click on the View menu item at the top of the application. Select “Advanced Features” on the menu list. When you open a property page for an Active Directory object that has a mailbox associated with it, you will now see the “Exchange Advanced” tab at the top.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1036)
Categories: Exchange 2003/Administration |

37