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Table of Contents

  1. Administrivia
  2. Definitions
  3. Technical Stuff
  4. Third Party Software and Add-Ons
  5. The End
  6. The Ed Crowley Server Move Method
  7. The Ed Crowley Never Restore Method
  8. How to Upgrade from Exchange 5.0 to Exchange 5.5 SP4
  9. What to Do *Before* You Post
  10. How to Change the Exchange Service Account
  11. Why PST = BAD
  12. Microsoft Outlook Web Access HOWTO
  13. How to Configure the IIS SMTP Service as a Mail Relay
  14. Monitoring Queues
  15. Martin Blackstone's List of Danger
  16. How to: Move a Microsoft Exchange 5.5 Site to a new NT domain


Other FAQs

Exchange 2007 FAQ
Exchange 2003 FAQ
Exchange 2000 FAQ
Exchange 5.5 FAQ


FAQs / Exchange 5.5 / Definitions

01


The Exchange Mailing List. Information is available currently from http://www.swynk.com

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1179)
Categories: Exchange 5.5/Definitions |

02


Things that you shouldn't do. If you think you should do them, 95% of the time you are wrong. 5% of the time you are doing something that is out of the ordinary.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1180)
Categories: Exchange 5.5/Definitions |

03


Microsoft Product Support Services. If you don't have their phone number stapled to the back of your hand... 1-800-936-4900

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1181)
Categories: Exchange 5.5/Definitions |

04


The code name for Exchange 2000. Exchange 2000 represents a radical change in the Exchange architecture. Additional information can be found on the Microsoft website and the Exchange 2000 FAQ

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1183)
Categories: Exchange 5.5/Definitions |

05


  • Peter = Peter Bowyer, Host Emeritus
  • Ed = Ed Crowley, savant and chief curmudgeon of The List
  • Missy = Missy Koslosky, treasurer of the "Peter Bowyer Atlanta Appreciation Event"
  • Stephen = Stephen Wynkoop, Host and operator of The List
  • Cthulhu = "if you have to ask..."


Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1184)
Categories: Exchange 5.5/Definitions |

06


  1. 95% of the time you got it for a list etiquette violation. See What to do before you Post and, of course, in the List Archives.
  2. 5% of the time you got it for being the unlucky person with the wrong post at the wrong time.


Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1186)
Categories: Exchange 5.5/Definitions |

07


"Q" articles are Microsoft Support Online Knowledge Base articles. This should be the first place you look for answers after the documentation. http://support.microsoft.com/support/search/a.asp?PSL=1&SPR=chs&SD=SO&FR=0&. These will also be referred to as "KB Articles" or you may be instructed to "search the KB". "Q" articles are also available by emailing mshelp@microsoft.com with "Qxxxxxxx" in the subject line (where Qxxxxxx is the number such as Q123456).

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1182)
Categories: Exchange 5.5/Definitions |

08


  1. Grammar. See http://www.amazon.com/exec/obidos/ASIN/0399141960/simpwebbinc
  2. Timing. The question has been asked and answered within the last 7 days. See the archives.
  3. Dry Erase Markers. Your question requires 20 minutes to diagram on the whiteboard and a further N (large) hours to explain. While the drawing part is free, shipping you the whiteboard, or alternatively the artist, is not free. (see def #2)
  4. http://www.m-w.com/cgi-bin/dictionary?book=Dictionary&va=curmudgeon


Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1185)
Categories: Exchange 5.5/Definitions |

09


Request For Comments, the standards upon which the Internet is built. They are published in several places, including:

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1188)
Categories: Exchange 5.5/Definitions |

10


The BackOffice Resource Kit - available from Bookpool at a pretty reasonable discount. It is referenced many times below, and you should have it.

Last Updated by Simpler-Webb on 8/7/2003 1:59:40 PM (QID #1187)
Categories: Exchange 5.5/Definitions |